mmk23 Privacy Policy
This policy explains how mmk23 protects and uses your personal data, and what rights you have.
Introduction and Purpose
This Privacy Policy ("Policy") applies to all customers using the services of the mmk23 platform (www.mmk23.vip). This Policy explains what personal data we collect, how we protect it, and what rights you have.
By continuing to use mmk23's website, mobile services, or related services, you are considered to have acknowledged and accepted the terms of this Policy. If you do not agree with this Policy, please stop using the services.
Types of Data We Collect
We receive personal data when you register an account on our platform, make a deposit, or contact customer support.
A. Information you provide directly
- Name, date of birth, gender, and national identity details
- Contact information — email address, phone number
- Financial information — payment methods and transfer details (KBZPay, Wave Money, AYA Pay, bank transfer)
- National ID card or passport copy for identity verification (KYC)
- Messages or chat records provided when contacting customer support
B. Information collected automatically through use of the service
- IP address, browser type, operating system, and device identifier
- Login time, session duration, and gameplay records
- Data related to date and time in Myanmar Standard Time (MMT, UTC+6:30)
- Data collected from cookies and similar technologies (see below)
C. Information from third parties
- Data received from payment service providers when processing transactions
- Data from fraud prevention or security checks
How your information is used and why
We use your personal information only for the following purposes, to provide you with complete and accurate service.
Service delivery
- Account registration and identity verification
- Processing deposits and withdrawals — with a minimum deposit of 5,000 Ks and minimum withdrawal of 30,000 Ks
- To notify you of bonuses and promotions
- To provide 24/7 customer support in Burmese
Security and compliance
- Protecting your account from unauthorised access
- Conducting anti-money laundering (AML) checks
- Verifying that users under 21 cannot access the platform
- Detecting and preventing fraud and unlawful activity
Service improvement
- Monitoring platform performance and availability
- Tailoring games and services based on customer preferences
- Running debugging checks to resolve technical issues
Cookies and tracking technologies
Our website uses cookies and similar technologies (session tokens, local storage). These technologies are essential for the website to function properly and to keep your account secure.
Strictly necessary cookies
These cookies are essential for the website to operate and, if disabled, you will not be able to access all services. They include the login session token, payment security token, and language preference.
Analytics cookies
We use cookies to review aggregated (combined and non-identifiable) data to understand how the platform is used. These cookies can be blocked in your browser settings, though this may slightly affect how the website works.
Information sharing and disclosure
mmk23 does not sell, rent, or trade your personal information to third parties. However, data sharing may occur only in the limited circumstances described below.
Service providers
We share data with companies that provide services on our behalf (for example, payment processors and IT infrastructure providers), under agreement that they handle data only on our instructions. Those companies may not use personal information for their own purposes.
Legal requirements
We may be required to disclose data due to regulatory obligations, court orders, or legal proceedings. In such cases, we will not disclose more data than the law requires.
What is not included
- We will not share personal data with advertisers or marketing companies
- We will not display personally identifiable data on any public website without prior consent
Data security measures
We apply technical and administrative security measures to protect your personal information.
Technical security
- SSL/TLS encryption to protect data in transit — the website operates over HTTPS
- Stored data is protected with encryption
- Firewalls and access controls are in place to prevent unauthorised access
- Regular vulnerability assessments and security updates are carried out
Administrative measures
- Access to personal data is restricted on a need-to-know basis
- Staff are trained on personal data protection procedures
- Data access audit logs are maintained
No matter how hard we try, no service in the digital space can guarantee 100% security. That is why you should choose a strong password and be careful when sharing personal information.
Data retention period
We only retain data for as long as necessary for its purpose, until legal requirements are met, and until related disputes are resolved.
- Active accounts — for the entire duration the account remains open
- Inactive accounts — financial records for a few years, KYC records in accordance with applicable legal requirements
- Bonus and gameplay records — until disputes are fully resolved
Once the retention period has passed, data is securely deleted or anonymized so it can no longer be linked to any individual.
Your Rights
Each customer has the following rights regarding their personal data. To exercise any of these rights, please contact us at [email protected].
Right of Access
You may request a copy of the personal data we hold about you. Such requests will be responded to within a reasonable time.
Right of Rectification
You may request that inaccurate or incomplete personal data be corrected. Supporting documents may be required for certain corrections.
Right of Deletion
You may request that data we are not legally or operationally required to retain be deleted. Note that active financial, transactional, and KYC data are exempt from such requests.
Right to Object
You have the right to object to our processing of your data where it is based on legitimate interests. Where no legal restriction applies, we will review and act accordingly.
Child Protection
The mmk23 platform enforces a 21+ age restriction policy. We do not knowingly collect personal data from individuals under 21. If such data is found during operations, it will be deleted immediately and access to gameplay will be restricted. Parents or guardians may report concerns with supporting evidence to [email protected].
Policy Changes
We may review and update this policy from time to time due to changes in our services, technology upgrades, or legal requirements. When significant changes occur —
- The updated policy will be published on the website
- The "Last Updated" date will be visible to all site visitors
- Continued use of the website after an update is considered acceptance of the updated policy
We therefore recommend reviewing this policy periodically.
Contact mmk23
If you have questions, data requests, or complaints regarding this privacy policy, please contact our support team.
- Email: [email protected]
- 24/7 Live Chat — available in Myanmar language on the website
We respond to data requests within a reasonable time. In the event of a significant data breach, customers will be notified through our communication channels.